"Once upon a time, there was an employee named Bill. He just got a
promotion at work and was going to supervise two people: Jack and Jim. This was
the first time Bill was going to be supervising people and he was nervous and
excited about it. The night before his first day in his new position, he was
thinking about how he could be a good and effective supervisor and he
immediately thought of his boss, John. He thought John was a great boss! John
would check on Bill at least twice a day to see how he was doing and what he
was working on. Bill liked that. He knew how to do his job, but it was nice
that John would give him that daily feedback, which provided him the
reassurance that he was doing everything correctly and was prioritizing work
properly. Bill decided that he was going to supervise Jack and Jim in the exact
same way. After all, HE liked being supervised that way.
After a couple months passed in his new position, Bill
noticed things weren’t going so well with Jim. Jack was doing great and the two
of them got along very well. Jim was a different story. When Bill would come by
Jim’s office to pay his twice-daily visits, Jim wouldn’t look happy and kept
his comments very short. When Bill would ask questions, Jim’s responses were
equally as short and not as detailed as Bill would have liked them to be. Bill
started thinking that Jim might be a problem employee."
No, Jim is not a problem employee. The problem was Bill
was following the Golden Rule: treat others as you would want to be treated.
Bill did well with Jack because Jack also was the type of worker who liked
frequent feedback from his superior. Jim, on the other hand, was an independent
type who liked being told what to do and then going and doing it. If he had
questions or problems, he’d speak up. If you didn’t hear from him, that meant
everything was OK. Jim found Bill’s supervisory style smothering and felt
micromanaged, which resulted in the behavior he exhibited.
Bill thought he was doing the right thing. He was
treating his employees like he wanted to be treated. The issue was that he was
not treating Jim the way JIM wanted to be treated.
And this is why I don’t follow the Golden Rule when it
comes to interpersonal relationships inside OR outside of work. Everyone is
different. Everyone has their own version of what’s right or wrong, good or
bad. So the moral of the story?
Treat others the way THEY want to be treated.
The End.
No comments:
Post a Comment